IND Fraud Report

In extreme cases, both the Au Pair and the Host Family may file a complaint regarding the Au Pair’s stay in the Netherlands, the Host Family, or the Agency through the official Au Pair abuse telephone line. The number of the Au Pair abuse telephone line is: +31 (0)6 1082 3594.

Depending on the nature of the complaint, it may be forwarded to the relevant authorities, including the Aliens Police, the Inspectorate SZW, or the Immigration and Naturalisation Service (IND). Please note: this telephone line is managed by the IND and is specifically intended for au pairs experiencing abuse or exploitation.

In addition to the telephone line, reports of misconduct or abuse can also be made through the following official channels:

1. Online via the Digital Fraud Report Form
   For au pairs, host families, and agencies to securely report fraud or abuse: Report fraud or abuse | IND
2. By Phone via the Fraud Hotline
   For general reports or questions from host families, agencies, or other involved parties: 088 – 043 6663
3. By Phone via the Au Pair Hotline (as noted above)
   Specifically for au pairs experiencing abuse or exploitation: +31 (0)6 1082 3594